DIRECTV account management experience

Created by Samuel Penaloza, Modified on Fri, 17 Mar 2023 at 09:27 PM by Samuel Penaloza

There are three main areas in your directv.com account: Account Overview, Billing & Payments, and Profile. Learn more about each section and where to go for key account-related updates or changes.

See your current account balance, view your bill, and make payments
Review your current programming package, make programming package changes, and add or remove premiums and sports channel options
Review your equipment details, refresh your receiver, add a new remote or receiver, view your orders and service call history, and troubleshoot equipment
Link to Support Center for any additional info about your service & troubleshooting error codes and messages

Billing & Payments – From this tab, you can:

Make a payment, view current billing statement, and review up to 24 months of previous bills.
Update paperless billing & automatic payment settings

Profile – Your contact info lives here. In this area, you can:

Change your user ID / email address
Change your password
Update contact phone number
Manage parental controls & privacy

Create a directv.com account and sign in

If you already have a directv.com account, sign in to manage your account. You can view and pay bills, make changes to your service, update your account profile, and much more.

Note: If you were assigned a myAT&T user ID when you signed up for DIRECTV service, you don’t need to create a directv.com account. To create a user ID for directv.com:

Go to Create your directv.com account.
Enter your DIRECTV account number, phone number on account, and last name.
Select Continue.
Enter a password, follow additional prompts, and Submit.

Tip: You’ll use this same user ID and password to stream on the DIRECTV App.